— Order tracking
Where is my piece?
Enter your order code and the email you used at checkout. Nothing else is needed — the atelier keeps no customer accounts.
Lost your code?
It was shown on the confirmation page and on your downloadable order card. Check your downloads folder for a BLOOM-…png file.
Nothing found?
Codes are case-insensitive but the email must match the one used at checkout exactly.
Still stuck?
Write to the studio from the contact page with the date and amount of your order.